Hi
I have Windows XP SP3 german version installed on my Dell Latitude 610 laptop and I am running ZA free V 7.0.483.000.Windows does not run stable, it crashes (bsod). I was able to retrieve a dump. I see module vsdatant.sys involved. Can you help me out?
See dump below:
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini101508-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: SRV*c:\windows\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp.080413-2111
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
Debug session time: Wed Oct 15 14:16:41.561 2008 (GMT+5)
System Uptime: 0 days 5:02:29.646
Loading Kernel Symbols
.................................................. .................................................. ...................................
Loading User Symbols
Loading unloaded module list
...............
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Bugcheck Analysis


































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************************************************** *****************************Use !analyze -v to get detailed debugging information.BugCheck F4, {3, 862d57f0, 862d5964, 805fb02e}Unable to load image vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : hardware_diskFollowup: MachineOwner
---------kd> !analyze -v
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Bugcheck Analysis


































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************************************************** *****************************CRITICAL_OBJECT_TERMI NATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 862d57f0, Terminating object
Arg3: 862d5964, Process image file name
Arg4: 805fb02e, Explanatory message (ascii)Debugging Details:
------------------
PROCESS_OBJECT: 862d57f0IMAGE_NAME:
hardware_diskDEBUG_FLR_IMAGE_TIMESTAMP:
0FAULTING_MODULE: 00000000 PROCESS_NAME:
csrss.exeEXCEPTION_RECORD:
f6c159d8 -- (.exr 0xfffffffff6c159d8)
ExceptionAddress: 7c945075


ExceptionCode: c0000006 (In-page I/O error)

ExceptionFlags: 00000000
NumberParameters: 3


Parameter[0]: 00000000


Parameter[1]: 7c999888


Parameter[2]: c000009a
Inpage operation failed at 7c999888, due to I/O error c000009aEXCEPTION_CODE: (NTSTATUS) 0xc000009a - Nicht ausreichend Systemressourcen, um die API abzuschlie en.CUSTOMER_CRASH_COUNT:
1DEFAULT_BUCKET_ID:
DRIVER_FAULTERROR_CODE: (NTSTATUS) 0xc0000006 - Die Anweisung "0x%08lx" verweist auf Speicher bei "0x%08lx". Die Daten wurden wegen eines E/A-Fehlers in "0x%081x" nicht in den Arbeitsspeicher
bertragen.IO_ERROR: (NTSTATUS) 0xc000009a - Nicht ausreichend Systemressourcen, um die API abzuschlie en.EXCEPTION_STR:
0xc0000006_c000009aFAULTING_IP:
+7c945075
7c945075 ??












???BUGCHECK_STR:
0xF4_IOERR_C000009ASTACK_TEXT:

f6c154a4 8062df01 000000f4 00000003 862d57f0 nt!KeBugCheckEx+0x1b
f6c154c8 805fafec 805fb02e 862d57f0 862d5964 nt!PspCatchCriticalBreak+0x75
f6c154f8 aaec2e0e 862d5a38 c0000006 f6c15584 nt!NtTerminateProcess+0x7d
WARNING: Stack unwind information not available. Following frames may be wrong.
f6c15574 804de7ec ffffffff c0000006 f6c159b0 vsdatant+0x39e0e
f6c15574 804ddae1 ffffffff c0000006 f6c159b0 nt!KiFastCallEntry+0xf8
f6c155f4 8051d89c ffffffff c0000006 f6c159f8 nt!ZwTerminateProcess+0x11
f6c159b0 805033fc f6c159d8 00000000 f6c15d64 nt!KiDispatchException+0x3a0
f6c15d34 804e206b 0053f26c 0053f28c 00000000 nt!KiRaiseException+0x175
f6c15d50 804de7ec 0053f26c 0053f28c 00000000 nt!NtRaiseException+0x31
f6c15d50 7c945075 0053f26c 0053f28c 00000000 nt!KiFastCallEntry+0xf8
0053f568 00000000 00000000 00000000 00000000 0x7c945075
STACK_COMMAND:
kbFOLLOWUP_IP:
+7c999888
7c999888 ??












???FOLLOWUP_NAME:
MachineOwnerMODULE_NAME: hardware_diskFAILURE_BUCKET_ID:
0xF4_IOERR_C000009A_IMAGE_hardware_diskBUCKET_ID:
0xF4_IOERR_C000009A_IMAGE_hardware_diskFollowup: MachineOwner
---------kd> lmvm hardware_disk
start


end






module name
kd> lmvm hardware_disk
start


end






module name
kd> lmvm hardware_disk
start


end






module name
Help would be appreciated!

Operating System:Windows XP Pro
Software Version:7.0
Product Name:ZoneAlarm (Free)