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Thread: My ZA ver 8.0.059 shuts down at random without warning

  1. #1
    sanok Guest

    Default My ZA ver 8.0.059 shuts down at random without warning

    So I was browsing net many times without any protection
    until I noticed the small ZA icon missing from taskbar
    How to fix this?
    thanks

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: My ZA ver 8.0.059 shuts down at random without warning

    Hi!try to keep your ZA privacy protection (cookies control, adblocking and mobile control) turned completely OFF.Still ZA crashing?Cheers,Fax

    Message Edited by fax on 01-17-2009 02:45 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    sanok Guest

    Default Re: My ZA ver 8.0.059 shuts down at random without warning

    Hi Fax,
    I've just checked, everything was off (cookies control, adblocking and mobile control)
    it usually crashes right after starting computer, ZA initializes then shuts down

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: My ZA ver 8.0.059 shuts down at random without warning


    <BLOCKQUOTE><HR>sanok wrote:
    Hi Fax,
    I've just checked, everything was off (cookies control, adblocking and mobile control)
    it usually crashes right after starting computer, ZA initializes then shuts down
    <HR></BLOCKQUOTE>It sounds like.. a.) a Bad install, or b.) Some Security program blocking or Conflicting with ZoneAlarm security suite.. c.) Check that Windows Firewall is Turned OFF ?Please note that ZASS does not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS issues remove them and install back once you see that ZA works as it should. For example,Norton/Symantec, McAfee,Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threatfire, otherantivirus, antispyware, Registry Guard or locking tools, etc...



    --------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:976317712
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200901.5175
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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