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Thread: ZA "License Expires" msg popup but 168 days left on "Product Update Service"

  1. #1
    kwalkerzl Guest

    Default ZA "License Expires" msg popup but 168 days left on "Product Update Service"

    Getting pop-up message on startup... ZA license expires in (count down) days but next to "Support & Update Info" in ZA it reads 168 days left. Every day the count down gets closer to 0 (and the # of days maintenance decrements by 1 also). How did this get out of sync?

    Note a few weeks ago I did upgrade motherboard/memory/video on PC (same hard drive). Did the repair install of Windows throw something off?

    HELP! Today it says expired in that popup and the ZA symbol in the tray shows a red circle with an "X" in it... but still have "Support & Update Info" days left and can have it manually check for updates.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZA "License Expires" msg popup but 168 days left on "Product Update Service"

    Check your Computer Date and Time.. on the Lower Right hand corner..If some how your System clock got messes up that would mess up the ZA Setting and maybe responsible for yoe Expired Message..--------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:977235473
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200901.5255
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    kwalkerzl Guest

    Default Re: ZA "License Expires" msg popup but 168 days left on "Product Update Service"

    The clock is set properly. Is there a difference between the "Support and Update Information" "Product Update Services" and the number of days I have to update/download new protection/updates?

    If not, is this just an annoying pop up or will ZA fail to download Firewall or Anti-Spyware updates?

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