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Thread: TrueVector error

  1. #1
    rkassin Guest

    Default TrueVector error

    for some time now Ive been getting an error say that the truevector program isn't working right and then that and zonealarm shuts down. it happens every time i start my computer up =(. during that time my ram and core's are running at almost 100% ='( . Ive tried to uninstalling ZA and get a similar message, and it wont uninstall. can any one help me? not have ZA kinda **bleep**s

    Operating System:Windows Vista Home Basic
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    aol Guest

    Default Re: TrueVector error

    Same here, Vista Home Premium:

    Problem signature:
    Problem Event Name: BEX
    Application Name: vsmon.exe
    Application Version:
    Application Timestamp: 49d2cf10
    Fault Module Name: zlparser.dll
    Fault Module Version:
    Fault Module Timestamp: 49d2cf0d
    Exception Offset: 0000f2ae
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.0.6001.
    Locale ID: 1033
    Additional Information 1: 92ae
    Additional Information 2: 09a5c356478b32fa836aa0d421032f91
    Additional Information 3: 0866
    Additional Information 4: 960d9e7f78f86ab5934ef850864dff0a

    Read our privacy statement:;clcid=0x0409

    I have already reset ZASS settings and it is now in learning mode. Also when this windows error message appears and I check ZA, both protections seem to be on, even if checking on the site by clicking the verify link.

    False Alarm? Windows bug?

  3. #3
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: TrueVector error

    Your ZASS is Corrupted or compromised by other Security software Conflicting with ZoneAlarm..Please Uninstall all Remnants of ZASS using the Following Aadice from ZA Tech Support..This applies to

    All ZoneAlarm products
    Windows Vista


    I need to completely remove ZoneAlarm, or there are remnants of
    ZoneAlarm on my system


    If possible, first try to uninstall ZoneAlarm normally from your Start ->
    Programs -> ZoneAlarm menu. If this fails, or you want to ensure that all
    ZoneAlarm files were removed from the system properly, continue with the
    steps below;action=view---------------------------------------

    ZoneAlarm Security Suite version:
    TrueVector version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version:981998317
    Anti-spyware engine version:
    Anti-spyware signature DAT file version:01.200904.5695
    AntiSpam version:
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

  4. #4
    aol Guest

    Default Re: TrueVector error

    George, is this in reply to my thread?

    I have disabled all windows security modules when I first got the PC, so there are no interference from any other security programs, but then with MS who knows how it will react to that, even they surely don't know.

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