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Thread: vsmon notifications

  1. #1
    behdudhenejdjd Guest

    Default vsmon notifications

    I am receiving the following notice occaisionally:
    VSMON.EXE - APPLICATION ERROR


    THE EXCEPTION UNKNOWN SOFTWARE EXCEPTION (Oxc0000409) OCCURED IN THE APPLICATION AT LOCATION 0x6246f2aeI get it every time I visit Nascar.com and some times at other sites.
    I also get it using Excel 2007 occaisionally.
    Can you tell me what is up please?
    Thank you.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: vsmon notifications

    Hi!it is a problem with the ZA privacy control.Go to ZA privacy control --> Main --> turn OFF completely cookies, adblocking and mobile control.Does it work now?Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    behdudhenejdjd Guest

    Default Re: vsmon notifications

    O.K., now it works.
    So now how do I fix it so that I can use the web and still have my security settings?

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: vsmon notifications

    Hi!the privacy control in ZA is buggy, turn it OFF and use other tools directly in the web browser, they work better and cause less problems.For example, no script and adblocking in firefox or IE7pro in Internet Explorer.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    behdudhenejdjd Guest

    Default Re: vsmon notifications

    Thanks, I appreciate your help.
    I am wondering however, why does someone purchase a high-end security package and then have to turn off half the security measures?
    It seems a little crazy to me.
    I know that you are not responsible but you are sure handy to complain to!
    Maybe I'll look elsewhere for another brand of software that doesn't work like it is supposed to.
    Thanks again.

    p.s.
    Please don't take this as a personal assualt.
    Anytime I have left a question on this forum, you have always VERY promptly answered.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: vsmon notifications

    Hi!no problem... :8}As you know I have no control on ZA products, I am a user like you.Reportit directlyto ZA technical support(see links in my signature).Thanks,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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