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Thread: Program Log Viewer (Rating)

  1. #1
    louiserhk Guest

    Default Program Log Viewer (Rating)

    Checked my Program Log Viewer and under the heading "Rating" for Generic Host Process for Win32 Services it reads "High".
    I denied the first couple times I was alerted to it and after reading something on this forum I was of the understanding it was OK to allow.
    So I allowed and checked remember this setting.
    Now, I don't know whether I should have allowed it..
    Does the rating "high" mean it is dangerous?
    I checked a lot of sites on this forum, in addition to the manual for 8.0 and could not come up with an answer.
    I cannot find any definition for "high".

    If I made a mistake by allowing it
    is there a way to change back to deny?
    Please explain.

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: Program Log Viewer (Rating)

    Maybe this will help you.Have no other suggestions other than this.

    Generic Host Process Win32 at this link :

    http://forum.zonelabs.org/zonelabs/b...ssage.id=19270

    __________________________________________________ ______________________________

    New way to reset Reset DataBase at this link :

    http://forums.zonealarm.org/zonelabs...ssage.id=86966

    __________________________________________________ ______________________________

    Using Search at this Link :

    http://forums.zonealarm.org/zonelabs...ssage.id=20162

    Type " Generic Host Process for Win32 " in Search button.

    __________________________________________________ ________________________________

    From reading one of your other post, you were running SP2.At some point you will need to install SP3.
    Information on SP3 at this link :

    Steps to take before you install Windows XP Service Pack 3 at this link :

    http://support.microsoft.com/kb/950717


    How to troubleshoot an unsuccessful installation of Windows XP Service Pack 3 at this link :

    http://forums.zonealarm.org/zonelabs...ssage.id=56978

    __________________________________________________ _________________________________

    If you have a valid license you can can contact free of charge the ZoneAlarm technical
    support at :

    www.zonealarm.com/tsform


    OR

    Customer Service Live Chat at :

    http://www.zonealarm.com/security/en...ce-support.htm


    Good Luck because I have run out of suggestions.

    Have a nice Day

  3. #3
    louiserhk Guest

    Default Re: Program Log Viewer (Rating)

    Hi Charles,
    Thank you for reponding.
    I have been avoiding installing SP3 due to all the instructions and what to do when it fails.
    My computer is working now and I
    worry about making changes that take forever to correct.
    I Googled Generic Host Win32 and it came up with so much stuff I don't understand.
    Today I denied Host Win32 access and everything worked fine.
    It is
    all a mystery to me.
    Hopefully I won't "crash".
    I will keep all the information you provided in case I decide to install SP3 which I expect MS will force me to in the future.
    I think I am









    getting to old for all this stuff!
    Thanks again.
    Louise


  4. #4
    Charles_B Guest

    Default Re: Program Log Viewer (Rating)

    Hope you read this link.Very close to your issue.

    Generic Host Process Win32 at this link :

    http://forum.zonelabs.org/zonelabs/b...ssage.id=19270

    Also getting to old for all this stuff myself.Been retired 8 years already.

    Have a nice Day

  5. #5
    louiserhk Guest

    Default Re: Program Log Viewer (Rating)

    Charles, I did read the link you suggested and printed it out for future reference.
    The pop-up has not
    "poped up" the last 2 days so I will wait and see before I make any changes.
    Maybe it corrected itself somehow, computers seem to have a mind of their own.
    My subscription ends in 3 days and some times I am attempted to go with free stuff, but I have been using ZA so long I hate to quit.
    Just hope they don't come up with another upgrade and I will have start all over!
    I've been retired for 11 yrs.
    It has been said that as you get older you need to use your mind or lose it, so I guess my computer is my way of using my mind.

    Thank you for your help.

  6. #6
    Charles_B Guest

    Default Re: Program Log Viewer (Rating)

    LOUISERHK wrote :

    Just hope they don't come up with another upgrade and I will have start all over!

    Charles_B wrote :

    There is a Beta in the works.New ZoneAlarm Beta released 8.0.400.019.Fixed Issues (since build 8.0.298.035)


    Have a nice evening

  7. #7
    louiserhk Guest

    Default Re: Program Log Viewer (Rating)

    Charles, I just today
    (6/8/09) renewed my subscription and it shows I now have version 8.0.400.020.
    You said they are working on 8.0.400.019.


    How did this happen -
    I don't understand the numbers.
    I just upgraded to 80.298.035 on 4/25/09.

    Do I have a beta program?




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