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Thread: ZA prevents Starband connecting on startup

  1. #1
    nikorasu Guest

    Default ZA prevents Starband connecting on startup

    Hi,I'm actually trying to fix my boss's computer right now. I fixed the computer at work, which had the same kind of issue. Our Starband internet access has some kind of issue with ZA, I'm guessing from the last ZA update we did because that's when it started. I can get ZA to work with Starband if I shutdown ZA and then re-open it. I could settle with that, but this is my boss's computer and I need to figure out what's killing the connection whenever the computer starts up. Any ideas?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Antivirus
    Software Version:5.5

  2. #2
    ad_hock Guest

    Default Re: ZA prevents Starband connecting on startup

    Hi nikorasu
    Try to add the ip's of the DHCP and DNS servers to the trusted zone of ZA,instructions

    Best regards

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