I truly appreciate all you computer wizards helping dummies like myself as well as the technical jargon. I genuinely like to see people work at what they're good at, however, could you please use simpler language when articulating unfamiliar terms while leading us through a process when trying to solve a ZA related issue? I thank you for all your help and I hope I and you all resolve these many ZA issues.

Operating System:Windows ME
Product Name:ZoneAlarm Internet Security Suite
Software Version:6.0