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Thread: ZA blocks my home network IPs, ignores Trusted Zone

  1. #1
    carolef Guest

    Default ZA blocks my home network IPs, ignores Trusted Zone

    My router gets blocked by ZA. There are 3 IP addresses, all in the Trusted zone separately and as a range.
    The system works well for minutes or hours, and then the internet connection dies, and I find it's blocked again. There's no consistency or pattern.
    Why does it block IP addresses that are in the Trusted zone?Why can
    I add an IP address to Trusted, even though there's already an identical entry?
    Running XP-sp2 on wired and wireless connections.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:6.1

  2. #2
    ad_hock Guest

    Default Re: ZA blocks my home network IPs, ignores Trusted Zone

    Hi carolef
    Try two things.First add your network (that ZA detected, something like to the trusted zone of ZA. Then add the ip's of the DHCP and DNS servers to the trusted zone.Follow this link
    If this last one doesn't solve the problem, in firewall, main internet zone security,click custom and then in both trusted and internet check 'allow outgoing DHCP/DNS'.Please give the feed back.
    Best regards

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