I have just come back to zonealarm after using the norton firewall for a while (a very annoying piece of software...) and I get a very similar problem to this -
When I go into mailwasher pro 5.0 it searches for my e-mail, sits there for ages, then times out with the message "The operation timed out - no response was received from the server". If I shut down zonealarm, cancel any current 'check mail' attempts in progress, then check again it imediately starts downloading my e-mail. If I then restart zonealarm and 'check mail' again it times out again.
I've tried deleting mailwasher from the program list and restarting - in case I accidently denied something when I was busy 'training' ZA. I also played with some of the custom settings but with no luck.
SO it is definatley ZA causing the problem. The strange things are -
1. It used to work fine when I had both installed before
2. Bizarelly, it doesn't time out all the mail all the time. When I switched it on this morning, for example, it downloaded mail from two accounts then timed out the others. Later in the day it was timing out the accounts that had earlier worked as well.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite