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Thread: Zone Alarm Security Suite Alert constantly pops up!

  1. #1
    bummrunner Guest

    Default Zone Alarm Security Suite Alert constantly pops up!

    I'm running Zone Alarm Security Suite: 6.5.722 & have DSL always on.I don't have any problems with my Anti-Virus or Spy-Ware automatically updating, so why do I get the following?The following alert is constantly coming up every 5-10 minutes & it doesn't matter if I select Yes or No."Zone Alarm Security Suite needs to check with the Zone Alarm Servers for updated junkmail blocking rules & techniques.You are currently not connected to the internet. Would you like to connect to the internet now?"

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Zone Alarm Security Suite Alert constantly pops up!

    Hi,

    PLEASE try the following fix, if it does not fix the problem, PLEASE post back, Thanks.

    A database reset will fix the problem if Zone Alarm is the problem in the first place. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode.
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4. Reboot into the normal mode.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. #3
    bummrunner Guest

    Default Re: Zone Alarm Security Suite Alert constantly pops up!



    I rebooted in Safe Mode & deleted backup.rdb & iamdb.rdb.

    Zone Alarm came up & said that my Anti-Virus was turned off so I turned it back on.

    Then that same Security Alert came back on & I selected Yes for it to connect to the internet. I'm now waiting to see if it comes up again.

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Zone Alarm Security Suite Alert constantly pops up!

    Well, are you still waiting or has it been fixed, as you never posted back?
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  5. #5
    bummrunner Guest

    Default Re: Zone Alarm Security Suite Alert constantly pops up!

    As of now, it has not popped back up, so Thank You for your much appreciated help!

  6. #6
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Zone Alarm Security Suite Alert constantly pops up!



    Hi,

    You are very welcome! THANK YOU for posting back and "GOOD LUCK"!

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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