After updating ZA to the newest version I've had internet access for just a couple of hours. Then I noticed that the small ZA icon right below in the screen had disappeared. So I tried to 'restart' ZoneAlarm and I got a pop-up screen telling me something like 'You don't have access to the file'. I rebooted my system and from that moment on I don't have any internet access anymore. I've done as follows:
- I de- & reinstalled ZA several times in save mode since in normal mode the program denies me all access.
- I restored old system settings but without avail
- I phoned my ISP where they told me that line (dsl) and modem are fine but that the modem doesn't seem able to connect to the ethernet card
- I've read the forum here and tried out many suggestions done (like deleting registry keys and files)
Nothing did work for me so far. Any suggestions?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)