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Thread: my zone labs zone alarm internet security suite freezes my computer sometimes when i use it

  1. #1
    rocksteady Guest

    Default my zone labs zone alarm internet security suite freezes my computer sometimes when i use it

    my zone labs zone alarm internet security suite freezes my computer sometimes when i use it and also i cant get some of the pop ups to work even though i added the site to my privacy thing and help available to me out there

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: my zone labs zone alarm internet security suite freezes my computer sometimes when i use it



    Hi,

    Try resetting your database. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4. Reboot into the normal mode.

    PLEASE keep me posted on your results, Thanks.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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