My friend has asked if I can help him with a slow printing problem. She has three computers. All running Windows XP Pro. All are networked and have ZoneAlarm Security Suite ver. 6.5.737.000 installed.
Although she has no problems printing across the network to her HP Printers, printing to her new Epson Stylus Photo RX520 is very, very slow. When the Epson is set as the default printer, just getting Print Preview in MS Word takes forever. If I shut down Zone Alarm the Epson behaves normally. I can't find anything on the Epson site so wondered if this is a problem that someone else has solved. Thank you for any light you can shine on this problem.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite