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Thread: Printer slow to start when ZASS active

  1. #1
    wbocamark Guest

    Default Printer slow to start when ZASS active

    When I print with ZASS active, it takes up to several minutes before the printer actually starts printing. During that time CPU usage is at or almost at 100% with spoolsv.exe using 95% to 98% until printing starts. With ZASS not running there is just a momentary delay until printing starts. The CPU usage spikes momentarily and then the printing starts. Any suggestions how to get printer to start more quickly without ending ZASS?
    Thanks!

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Printer slow to start when ZASS active

    Try lowering the program control to medium and see how long the print takes. If this works, then you may have a driver that needs better permissions.
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  3. #3
    wbocamark Guest

    Default Re: Printer slow to start when ZASS active

    I have had the program control setting at Med. I tried setting it to Low but it didn't change the time-to-print. Any other suggestions?

  4. #4
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,596

    Default Re: Printer slow to start when ZASS active

    What kind of permissions does the print spooler have? Is the printer connected via Ethernet, USB, or parallel cable?
    My homes are SpywareHammer.com and DonHoover.net and BleepingComputer.com


    Consumer Security - 2011 & 2012

    Tilting at windmills hurts you more than the windmills.
    -From the Notebooks of Lazarus Long
    Senior of the Howard Families

  5. #5
    wbocamark Guest

    Default Re: Printer slow to start when ZASS active

    Trusted Level - Super

    Access - Trusted & Internet - "check"

    Server - Trusted & Internet - "X"

  6. #6
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Printer slow to start when ZASS active

    Try it with Server Rights for the Trusted Zone.

    Oldsod
    Best regards.
    oldsod

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