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Thread: Unable to use internet after coming out of standby.

  1. #1
    jjonathanb Guest

    Default Unable to use internet after coming out of standby.

    Here's all my comp info:

    Computer Name: Toshiba Satellite
    Model No: 2415-S205
    OS: Windows XP Home
    Processor: Intel Pentium 4, 1.6 ghz
    On board RAM: 512 mb
    Video card: NVidia GeForce4 420 Go
    Video RAM: 16 mb (sadly)

    I connect to the internet on a DSL connection through a router.

    My default browser is Firefox although I still use IE 7 for a few things.

    My problem:
    I close the lid of my laptop to put it in standby. If I leave it in standby for at least a few minutes when I turn it on again it says the local area connection is connected again. I've investigated the connection properties but see no problem. However, I cannot access any web pages or connect to my instant messenger. I know the problem is zonealarm's free firewall because when I shut it down, I can access webpages and my IM, and when I startup zonealarm again, I can't. The only way to access webpages and my IM after coming out of standby with zonealarm on is to restart my computer. Is there any way to avoid this??

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:6.5

  2. #2
    billc Guest

    Default Re: Unable to use internet after coming out of standby.

    Do you have your Auto Lock on in your Zone Alarm Program Control > Main panel? If so, turn it off. Also, try right clicking on the Zone Alarm icon in your system tray, select 'Shutdown Zone Alarm', then you should be able to reconnect without rebooting. Once connected, turn on Zone Alarm again.

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