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Thread: Access Issue Credit Card Info from Chase

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  1. #1
    dkenyon Guest

    Default Access Issue Credit Card Info from Chase

    I'm trying to access my credit card info from www.chase.com
    .
    When I go to download the activity, I get the error "Windows cannot access the specified path or file. You may not have the appropiate permission to access the item."
    If I shut down ZoneAlarm Pro, I don't have any issues.
    I've added www.chase.com to the site list in ZoneAlarm but that doesn't help.

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro
    Software Version:6.5

  2. #2
    Join Date
    Nov 2004
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    Posts
    17,292

    Default Re: Access Issue Credit Card Info from Chase

    Hi!chase.com requires a QuickTime add-on... probably its this the one been blocked... have you installed the plugin?Have you customized chase.com to have full permissions? See link below onhow todo it (i.e.via right click on chase item, options, untick everything undercookies control, ad blocking and mobile control).http://www.donhoover.net/privacy.htmlAlternatively, you can go to the main ZA Privacy Tab, turn OFF everything and try againFax

    Message Edited by fax on 03-01-2007 03:09 AM

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