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Thread: randomly losing internet connectivity

  1. #1
    scooter_help Guest

    Default randomly losing internet connectivity

    After installing 7.0.337 I now lose internet connectively randomly for all applications. I can not seem to identify any rhyme or reason, even ZoneAlarm itself can't connect for updates. I will have internet connectivity then all of sudden I won't and back and forth we go? This never happen prior to this update. The only solution is shutting down ZA all together then I can connect no problem???

    PS: I now see ScanningProcess.exe is this part of the upgrade?

    Thanks
    Scott

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:7.0

  2. #2
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: randomly losing internet connectivity

    Hi

    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall of the ZA?

    Yes the scanningprocess.exe is the new antivirus executibles.

    Oldsod
    Best regards.
    oldsod

  3. #3
    scooter_help Guest

    Default Re: randomly losing internet connectivity

    The DNS and DHCP servers are listed as entry type network and zone internet.

  4. #4
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: randomly losing internet connectivity

    Like this?

    1. Go to Run type in command, hit OK, and type ipconfig /all then press enter. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side
    2. In ZA on your machine on the Firewall>Zones tab click Add and then select IP Address. Make sure the Zone is set to Trusted
    3. Click OK and then Apply for each one.
    4. The localhost or loopback must be listed as Trusted. It has the address of 127.0.0.1
    5 The Generic Host Process or the svchost.exe listed in the Program list must have both Trusted and Internet access and it must have server rights for the Trusted Zone, but not the Internet Zone.

    http://zonealarm.donhoover.net/dnsdhcp.html

    http://www.microsoft.com/resources/d....mspx?mfr=true

    Oldsod
    Best regards.
    oldsod

  5. #5
    zxcvbnm Guest

    Default Re: randomly losing internet connectivity

    or it could be your ISP playing up.

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