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Thread: ZA Suite block all internet connection

  1. #1
    tadonki Guest

    Default ZA Suite block all internet connection

    HiI just bought and installed the ZA suite for vista. I'm using vista for business version and after i installed the ZA suite, no acces to internet with IE or firefox. I added the DNS to the trusted zone, but still not have the internet connection. Please help.Thks.

    Operating System:Windows Vista Business
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    tadonki Guest

    Default Re: ZA Suite block all internet connection

    Please i need help. I tried everything and still not working

  3. #3
    tadonki Guest

    Default Re: ZA Suite block all internet connection

    I'm really fustrated. How can i buy a soft that I cannot use? And there's no one over there to help me? Next time, I'll try to look for a better way to lost my money.

  4. #4
    thrash Guest

    Default Re: ZA Suite block all internet connection

    Just Downgrade to Version 7.0.337.000 and all should be well, a lot of people are having probs with the new version.


  5. #5
    tadonki Guest

    Default Re: ZA Suite block all internet connection

    The problem is that the earlier version doesn't work with vista.

  6. #6
    naivemelody Guest

    Default Re: ZA Suite block all internet connection

    See - http://forums.zonealarm.com/zonelabs...ssage.id=69983
    <hr>Did you un-install the pre-installed security software - especially Norton or McAfee?? - http://forums.zonealarm.com/zonelabs...message.id=154
    = this is very important. Did you use the Tool??<hr>Go the &quot;Installation&quot; board and check past posts with similar problems/solutions - http://forums.zonealarm.com/zonelabs...ssage.id=70661
    .<hr>:8}NaiveMelody NYC 7-25-07 - Mama Told Me (Not To Come) - Three Dog Night

  7. #7
    tadonki Guest

    Default Re: ZA Suite block all internet connection

    I did everything and nothing seems to work. I have no other antivirus or firewall installed and I'm using Vista.

  8. #8
    naivemelody Guest

    Default Re: ZA Suite block all internet connection

    Un-install your ZA Vista 7.1 - keep your license key handy - re-install 7.1 - don't use download managers, web accelerators, shutdown windows defender and any other anti-spyware you may have, use IE to install. Restart/ reboot. Do you have Logitech webcam? Is this a new pc/laptop with Vista OS or an XP upgraded to Vista?
    What was the pre-installed security software that was in this pc??
    http://forums.zonealarm.com/zonelabs...message.id=145 &lt; IE = three green bars - super trust level &gt; Access - two green checks &gt; the rest ' ? '<hr>&gt; http://forums.zonealarm.com/zonelabs...ssage.id=69983<hr>:0NaiveMelody NYC 7-28-07 - Peace Frog - The Doors

  9. #9
    tadonki Guest

    Default Re: ZA Suite block all internet connection

    Hi,
    I did everything, and noway, same problem. Yes i have logitech webcam installed, is it a problem? My system is a desktop (Dell precision 530 mt)with 2 Xeon processors and 2Gb of RAM. The vista is newly installed and i did not have any software protection installed before, only those coming with vista business that i have.

    When i install ZSS, i can't ping other machine on my trusted network, even if i allow the ping. So, no access to the gateway, no acces to the dns, and no access to the internet. I tried to install manually the dns and gateway in a trusted zone, still have the same problem.

    So, what next?
    Thanks.

  10. #10
    naivemelody Guest

    Default Re: ZA Suite block all internet connection

    Having Logitech webcam and the new ZA Suite -Kaspersky anti-virus is a know &quot;conflict&quot;. See - http://forums.zonealarm.com/zonelabs...d=48840#M48840
    . it causes various errors, windows start up problems and connection issues. Please read thru the links - there is the 'work-around' that does appear to work. Probably have to do the Logitech fix, then un-install ZA -keep the key license handy - re-install ZA- shutdown all other security software including Windows Defender that comes with Vista, don't use download managers, web accelerators, better to use IE to download. http://forums.zonealarm.com/zonelabs...ssage.id=69983
    .<hr>:8}NaiveMelody NYC 7-28-07 - Unwritten - Natasha Bedingfield

    Message Edited by NaiveMelody on 07-28-2007 06:03 PM

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