I have a wifi connection to the internet on my Windows Vista Home Premium 32-bit desktop. I have operated Wifi on this computer for probably two years or more. I have use Windows Vista HP on this computer since January. I leave my computer on all the time, and it always has access to the internet. When I walk away from the computer I "lock" the desktop (WindowsKey-L). When I come back, I unlock and everything is fine.
However, with the introduction of ZoneAlarm for Windows Vista, I now have a problem I have never had before. Sometimes (not all the time), upon returning to my machine, I find that my Wifi connection is in "Local Access Only" mode. It has lost connection to the internet. And no amount of attempting to correct it has been successful.
I have tried: ipconfig /reset. I have tried letting Windows "diagnose and repair". I have tried disconnecting from my router (it still says connected to the router, it just can't get through the router to the internet) and reconnecting (this always fails). I've tried locking and unlocking internet from ZoneAlarm. I've tried Stop All Internet Activity from ZoneAlarm and then turning it back on. I've tried shutting down ZA. Nothing helps. EXCEPT rebooting. Rebooting always succeeds. And meanwhile, the rest of the machines in the house have continued access to the internet without interruption.
The curious thing to me is that the Wifi icon in the task bar says "local access only". So the silly thing KNOWS there's a problem. But it doesn't know how to fix it.
To me ... it seems as if the "Stop all internet activity" from ZA has been engaged. But right clicking on the ZA icon does not show a checkmark next to that option. Nor does checking and unchecking it solve the problem.
It seems like it has to be a ZA issue. The problem never occurred, not even once, in the 6 months prior to ZA's installation. And now it happens all the time.
Thanks for any assistance.
Operating System:Windows Vista Home Premium
Software Version:7.1 (Vista)
Product Name:ZoneAlarm Internet Security Suite