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Thread: Locked Out/Stolen Laptop

  1. #1
    danieljoel Guest

    Default Locked Out/Stolen Laptop

    About a year ago, a drama group Im in had a laptop stolen from us. It is a miracle, but the person must have felt guilt and it just showed up at the school door about four weeks ago. This person did multiple things to lock us out of the system however. Now that were finally into XP, we cant access the internet because the thief has Zone Alarm Pro activated to high levels with password protection.

    Is there anyway to change the password or turn it off?

    Operating System:
    Windows XP Home Edition
    Product Name:
    ZoneAlarm Pro

    Message Edited by DanielJoel on 08-09-2007 05:34 PM

  2. #2
    Join Date
    Dec 2005

    Default Re: Locked Out/Stolen Laptop

    Easily fixed. Do this:

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    Password and all previous settings are gone.

    Best regards.

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