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Thread: ZA Security Suite Seems to be Blocking Downloading of my Emails

  1. #1
    mixedpk Guest

    Default ZA Security Suite Seems to be Blocking Downloading of my Emails

    I have XP with SP2 and have just bought ZASS after my old version of the ZA ran out - ZA recommended I buy the whole package. Now my emails bank up and don't always download.
    If I go into webmail and delete the oldest email there, then usually the rest will sometimes come down to my PC OK. It's not the email content - works fine on another machine similarly configured
    that doesn't have ZASS installed. A friend is kindly resending lots of email to see what is happening.
    ZoneAlarm Security Suite version:7.0.362.000
    TrueVector version:7.0.362.000
    Driver version:7.0.362.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:20070822232001
    Anti-spyware engine version:5.0.172.0
    Anti-spyware signature DAT file version:01.200708.2255
    AntiSpam version:5.0.6.8903
    Email is Outlook Express v 6
    It's got me stumped. Anyone got an idea where I go from here?
    Regards,
    Paul

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZA Security Suite Seems to be Blocking Downloading of my Emails

    Hi!you want to try to go to the ZA antivirus/antipsyware tab --> Advanced option --> and disable the e-mail scanning feature.Thismay resolve your issue.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    mixedpk Guest

    Default Re: ZA Security Suite Seems to be Blocking Downloading of my Emails

    Thanks for the inof.I've tried it, but some emails are still holding up others - and I know it's not the emails themselves.
    So I'll uninstall for now and wait until ZA release a patch.
    Thanks,Paul

  4. #4
    prjctdestiny Guest

    Default Re: ZA Security Suite Seems to be Blocking Downloading of my Emails

    I just had the same problem and fixed it by installing version 7.0.337. I just put up a post about it. Hopefully it helps.

  5. #5
    mixedpk Guest

    Default Re: ZA Security Suite Seems to be Blocking Downloading of my Emails

    Thanks for that - I think I'll give it a go.
    Regards,
    Paul

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