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Thread: Lost connection after waking up from standby

  1. #1
    designrama Guest

    Default Lost connection after waking up from standby

    Every time my notebook wakes up from standby, it lost its wireless internet connection. I have to shut down ZoneAlarm to get the internet connection back. Once the connection is established, then I can start up the ZA again. This got to be a ZA firewall issue. Please advice.

    Thanks

    Designrama

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Lost connection after waking up from standby



    Hi,

    Welcome to the Forum!

    I am sorry you are having problems and hopefully I will be able to find a solution for you.

    Do you have your DHCP and DNS servers in the trusted zone in ZA?

    Put them both into the trusted zone

    Make sure your trusted zone security is on medium.

    Also make sure the Generic Host Process ( svchost.exe) is listed as having Trusted and Internet Zone Access and has to have Server Rights for the Trusted Zone.

    PLEASE keep me posted on your results, Thanks.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. designrama Guest

    Default Re: Lost connection after waking up from standby

    Thanks SlyFox! I enabled both outgoing DHCP & DNS in the trusted zone. That fixed it. What are they for? How come the this problem only happens on the notebook but not the desktop?

    Cheers

    Designrama

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