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Thread: Unknown problem with ZoneAlarm firewall

  1. #1
    coldflame Guest

    Default Unknown problem with ZoneAlarm firewall

    Last day I've tried to download and install an MMORPG Entropia Universe. At first, I couldnt download an installer from their ftp. I've shrugged and asked my friend to download and send it to me. She did it without any problem. Next, I've launched that installation program, it should start downloading from the ftp the game content (the game itself, approx. 1.5Gb)... But it stopped with an error:
    Reason: Connection attempt failed. WSA error: WSAECONNREFUSED
    And ZA is causing that error - when I shutdown that firewall - downloading goes fine. When activating ZA again - stops with the same error.
    I've tried everything... But ZA still blocks my downloading attempts.
    Is it a bug of ZA, or could be fixed? I dont want to leave ZA, it served me well for several years... But it appears I may be FORCED to do that, if it doesnt even let me to do the most necessary things...

  2. #2
    naivemelody Guest

    Default Re: Unknown problem with ZoneAlarm firewall

    First Important Question - did you completely un-install/delete the previous firewall/anti-virus? If you had Norton or McAfee - please read this - http://forums.zonealarm.com/zonelabs...message.id=154
    - please use the Tool.<hr>Example - http://forums.zonealarm.com/zonelabs...ssage.id=46167 = read thru to the last.<hr>

    <a target="_blank"></a>6. How does ZoneAlarm affect gaming?

    Attending a LAN party or playing a game that is connected online? Although standalone games rarely create issues with ZoneAlarm, the new generation of connected games may attempt to open lines of communications with other PCs on your LAN or on the Internet. Since these connections are similar to the communication that Trojan Horses or other malware often attempt, they may not be allowed by ZoneAlarm. If you're connected to a LAN where you know the other players, you can add that LAN to your &quot;Trusted Zone&quot; and use a lower level of security. Alternately, review the user manual for your game and determine what ports need to be opened. Then, use the &quot;Expert Rules&quot; in paid versions of ZoneAlarm to allow the required communication.<hr>13. When should I give a program &quot;server rights&quot; and when should I deny a program server rights?

    You may receive some alerts asking you if a certain program should act as a server and be given &quot;server rights&quot;. We recommend that you not give any program server rights unless one of the following is true for you:<ul>[*]You are hosting a Web site on your computer[*]You are sharing files with another person(s)[*]You are playing games that require point-to-point connections with other players across the Internet[/list]

    If any of these situations apply to you, then you should give programs for the activity server rights. If none of the above examples applies to you, it is not recommended that you allow any program to have server rights. Allowing a program to have server rights means that an outside connection can access your computer through that program.




    At any time in the future, you can always change the setting of the program to give it &quot;server rights&quot; by going to Program Control (left-hand column) &gt; select the Programstab &gt; highlight the program you wish to give &quot;server rights&quot; &gt; click on the &quot;X&quot; under &quot;Server&quot; and click &quot;Allow&quot; in the little box that pops up.<hr>Specifically - some of the programs that may need server rights are: some Instant Messaging
    services like 'Skype' , Messenger Live 8.1,Voice-over-Internet, etc. / on-line gaming - XBox live, Playstaion 2-3, RPG PC games, etc.
    / if you listen to or view certain
    -streaming audio/and or video programs - like listening to PC radio(AOL,Napster,etc.) Real Player, QuickTime ,Windows Media Player to listen to music or download and watch video / some Chat rooms / Web meeting...

    One of the great things about ZoneAlarm firewalls, is the precise program control - that a user has - For instance if you play on-line video games - you have those programs with server rights - but when your not playing - you can reduce privileges- RED X server rights, and internet access - which stops any attempts by hackers to get in thru those programs that had previously been granted server rights=easy access.<hr>Also see this - http://forum.zonelabs.org/zonelabs/b...message.id=145
    - go thru the list of program settings and make sure you are in synch. Make sure all the programs/files active with
    MMORPG Entropia Universe
    have three green bars -super trust level
    &gt; Acess - two green checks &gt;Server -
    two green checks

    &gt; Mail - ' ? '. Better to use IE 6-7
    instead of firefox for gaming.<hr>If you have any other anti-spyware like Webroot Spysweeper or SpywareDoctor with their real-time protection - shields/ guards, etc. you want
    to turn them off. Any webcams, Instant Messaging programs like Skype, Live Messenger,etc. = these are very chatty software - may want to restrict access on ZA program control - a lot of red x's. Is your video card up to snuff?
    For more info on gaming - right click ZA tray icon &gt; see &quot;Help&quot; this is your User Guide - Please read thru the several different sections on games, also check in Troubleshooting &gt;Third-party software &gt; Games, check game mode, etc.<hr>1 - Please try this, temporarily,
    putting your ZA's Firewall &gt; Main &gt; Internet Zone Security - change from High to Medium does the trick. &lt;&lt;&lt;
    2 - Sometimes it's temporarily shutting off the anti-virus portion(only) .3 - Shut off all 'Privacy Protection' on main tab.
    4 - All programs with 'Automatic Updates should be shut off or
    change to Manual.
    Remember to return to High/on position after a session of gaming, yes. Post back results.<hr>see - game rendering - http://forums.zonealarm.com/zonelabs...d=32748#M43847<hr>Next time you post it would be advisable - to list your OS, ZA firewall product and it's version. Also include other security software such as Spysweeper, SpywareDoctor, your anti-virus, logitech webcam, web accelerators, download managers, etc. as these itmes can cause conflict with ZA and hamper proper downloading.<hr>http://en.wikipedia.org/wiki/File_Transfer_Protocol<hr>NaiveMelody NYC 9-6-07 - Connected - Stereo MC's


    Message Edited by NaiveMelody on 09-06-2007 06:56 PM

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