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Thread: Downloads

  1. #1
    johnbcnv Guest

    Default Downloads

    I went to download security updates. And, when I pressed the download button, moments later, website not available.This happens to all downloads from every website. Usually, I just shut-off Zonealarm. Download is ok.
    Any ideas???

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Downloads



    Hi,

    Welcome to the Forum!

    PLEASE make sure that the Privacy Advisor is turned on (Privacy -> Cookie Control -Custom). Then, whenever a site is affected by your Privacy settings, it will appear in the Privacy Panel -> Sites list, where you can adjust settings for that specific site.
    When you download anything, you need to turn off the Mobile Code Control under the Privacy tab and REMEMBER to turn the Mobile Code Control BACK ON, after you are done downloading.

    If the above solutions will not fix your problem, PLEASE use the following to complete a database reset.

    It looks like either your data base got corrupted or the install is corrupted. Try first a resetting of ZA data base and see if it fixes the problem.

    Now reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode.
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4. Reboot into the normal mode.

    PLEASE keep me posted on your results, THANKS.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. Default Re: Downloads

    SlyFox,
    Awesome!!!
    Your instructions for turning off the Mobile Code Control before downloads was the solution to my download problems.And, when I am finished downloading, I turn MCC back on.
    Thanks!!!
    I see why Guru follows your screen name.

    JohnBCNV

  4. #4
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: Downloads

    Hi JohnBCNV,You are Very Welcome, glad to hear your issue has been solved, thank you very much for posting back, and have a Great Weekend!SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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