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Thread: Can't sign in to Messenger

  1. #1
    ehm Guest

    Default Can't sign in to Messenger

    ZA Security Suite 7.0.337.000TrueVector security engine version 7.0.337.000Driver 7.0.337.000Anti-virus 3, DAT file 20071011095000Anti-spyware DAT 01.200710.2705AntiSpam browser Seamonkey
    I searched the subject but I couldn't get whole picture in one thread...My son wanted to use
    Windows Live
    Messenger, so we did all the things needed to sign in.Everytime we try to sign in, it gives error messages 81000378 your contact list not available.Did troubleshooting and it seems to be firewall settings. So that's why I'm here...Other error messages were: 8072ee2, 80048820, 80048439 (all something about firewall)Changed settings around in Program control, IM Security, turn off ZA (which I'm not going tolet
    my son
    if that's the only way!) but nothing so far worked.
    Is there a way to work around to get Messenger work without a big risk of ... messing up my computer?Thanks for any help...

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    naivemelody Guest

    Default Re: Can't sign in to Messenger

    For Windows Messenger - three green bars - super trust level, Access - two green checks , Server - two
    green checks, Mail - green check.
    There are also a bunch of other related "Live" programs
    that you have to give a wide birth to.It may help if you can re-initialize your InternetExplorer 6/7 - Microsoft services and products usually work better/intergrate with each other - use IE 6/7 with all updates when using Live Mess. If you get IE 6/7 up and running you might as well get "Live Hotmail"
    turned on, too. 'Microsoft Live'
    works better within the same 'environment' of intergrated/related services
    and products. Turn IM security - 'off' - sometimes that's an issue.-
    Are you using Live Messenger with a web-cam??- Do you have the latest version of Live Messenger?<hr>Nice that you wrote down the error codes -
    read thoroughly: try to follow the fixes -<hr>81000378 -!12965.entry<hr>8072ee2 -
    <hr>80048820 -!9554.entry
    <hr>80048439 -!11959.entry<hr>:8}NaiveMelody NYC 10-30-07 - Too Late To Turn Back Now - Cornelius Brothers &amp; Sister Rose

  3. #3
    ehm Guest

    Default Re: Can't sign in to Messenger

    Thank you for your reply.

    -IE version 7.0.5730.11
    -No, not using a web-cam.
    -Live Messenger version 4.7.3001

    I tried to sign in just now by opening Messenger link on IE and not from downloaded program this time, and I got a different error mssg.
    Windows Messenger could not sign you in to the .NET Messenger Service. is a valid .NET Passport but there was a problem signing in with this account. Before you can sing in, you must fix the problem at the .NET Passport Web site.

    It was parent permission thing! I cleared that and signed in...

    Now I just tried and was able to sign in to downloaded Messenger, that made the other one signed out which saying &quot;you're signed out because you signed in at another location&quot;. It seems working now.

    Thank you for all your help (and sorry I still have no clue).

  4. #4
    naivemelody Guest

    Default Re: Can't sign in to Messenger

    Glad to hear you can sign-in. I notice some of your software is bit out-of-date:1 - Internet Explorer - lastest version is 7.00.6000.16544 - you may want to check with with your Microsoft Update icon/page and get the latest version.<hr>2 - Windows Live Messenger is up to 8.1 you may want to update that too. Or at least to 7.5 or 8.0 . See -
    - they are always updating and expanding their services and features, it would be prudent to learn about them. I recommend the updates, because there are some &quot;security exploits and flaws&quot; that are corrected by using the latest versions, relatively speaking.<hr>and -
    <hr>NaiveMelody NYC 10-31-07 - Livin' Thing - Electric Light Orchestra

    Message Edited by NaiveMelody on 10-31-2007 08:52 PM

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