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Thread: ZoneAlarm won't open, only a pop up message appears > Bad Install

  1. #1
    antoniodorileo Guest

    Default ZoneAlarm won't open, only a pop up message appears > Bad Install

    Hello everyone

    Recently, and I'm not sure why, I can't open my ZoneAlarm Security program and I don't think that it opens when i startup either. I have just finished a huge scan of spyware, malware and viruses (which found quite alot) and they have all been dealt with (with SuperAntiSpyware free edition). Every so often a message pops up saying something like

    "Please Standby

    ZoneAlarm is about to initiate

    to stop zonealarm from starting up press cancel"

    Please help, i don't know what to do.

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:

  2. #2
    naivemelody Guest

    Default Re: ZoneAlarm won't open, only a pop up message appears

    1- have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=154
    . Most new pc/laptops come with pre-installed security software, which should be properly un-installed prior to installing any ZA firewall product. <hr>2 - did you use any download managers or web accelerators( often used with dial-up) = [these conflict with ZA
    = should not be used]? during ZA install<hr>3 - please list other security software -
    ex. - anti-spyware: Spysweeper, SpywareDoctor, CounterSpy, SpyCatcher, Windows Defender,

    etc.= these should be shut-off/ shut-down
    prior to installing
    ZA;
    monitoring/performance software - system mechanics, norton utilties/ backups/ ghosts<hr>4 - did you use Microsoft Internet Explorer 6/ 7 or Firefox or others to download? IE 6/ 7 is preferred.<hr>Just One, Not Two -- Never use two software firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<hr>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.<hr>If you have a number of malware infestation on your pc, that may prevent the proper install of ZA. And yes, sometimes ZA takes a bit more time to initialize, but it will.<hr>If your PC is already infested with spyware and adware, resist the temptation to succumb to impulse buys of anti-spyware products that you see on the Net, esp. those included in the &quot;rogue/suspect&quot; list on this page or advertised on Google. Instead, you can get help online from a corps of savvy volunteers who specialize in busting spyware.

    To get help with a spyware infestation:<div align="center">1. Clean your PC as best you can




    Download and run one (or all) of these free anti-spyware scanners and remove whatever spyware and adware it finds.
    <div align="center">Ad-aware Personal Edition


    AVG Anti-Spyware


    Windows Defender


    Spybot Search &amp; Destroy SUPERAntiSpyware

    You should also scan and clean your computer with whatever anti-virus program you happen to have installed on your computer. If you don't have an anti-virus program, you can scan your computer with one of these online anti-virus scanners:<div align="center"><a href="http://www.**bleep**.com/scan/license.php" target="_blank">Bit* De*Fend*er
    ScanOnline
    </a>


    Microsoft Malicious Software Removal Tool



    ewido online scan Command on Demand



    Panda ActiveScan


    Trend Micro Anti-Spyware for the Web eTrust AntiVirus Web Scanner




    Trend Micro HouseCall(ActiveX)
    McAfee FreeScan



    Trend Micro HouseCall(Java)


    ... or download and run one of these free standalone virus removal tools:<div align="center">avast! Virus Cleaner


    Microsoft Malicious Software Removal Tool


    Dr.Web CureIt!
    AVG vcleaner



    Panda PQRemove


    McAfee AVERT Stinger Sophos SAV32CLI



    2.


    Visit a spyware removal forum &lt;&lt;&lt;




    Once you've cleaned your PC as best you can, visit one of the following spyware removal forums:<div align="center">SpywareInfo
    Spybot S&amp;D


    Aumha



    SpywareBeware


    Bleeping Computer



    Spyware Warrior
    CastleCops


    Tech Support Guy


    Cexx.org<p align="center">TomCoyote

    <hr>You may want to list your previous firewall,current anti-virus plus other security software. You have listed your Operating System - now - please list 'Software Version' of your ZoneAlarm product, and the Product Name = the ZA product (like ZA Free, ZA Pro, etc.)<hr>:8}NaiveMelody NYC 11-20-07 - Vertigo - U2

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