For some time now,whenever Microsoft Updates attempts to install an update( while the computer is in a working mode),it failed to install some updates.However,within the last few days,it has begun failing to install any updates.
I attempted,just a short while ago,to insert Microsoft Update as a trusted host in the Zone Alarm firewall,but when I clicked"Lookup",it said it couldn't find Microsoft Update,so I then put in www.microsoft.com with the same results,it couldn't find it.Then I even copied the microsoft update link that was in my browser,and got the same answer:We can't find http://WWW.(etc.)
Surely Zone Alarm can find Microsoft.Please help,I'm a novice here.I must update my computer,this has been going on for at least two or three months.Thank you.The following is from the Microsoft website on my not being able to install updates.Everything listed is what has not been updated in quite some time now:
<div class="sys-font-heading3 sys-rhp-color-title">
<a target="_blank">Successful:</a> 0
<a target="_blank">Remaining:</a> 0<hr>Successful Updates<hr>
For help installing an update successfully, see the solution under each problem description.
Problem: Please check your update history for a description.
Microsoft Office 2003Office 2003 Service Pack 3 (SP3)
Update for Outlook 2003 (KB943649)
Security Update for Office 2003 (KB945185)
Security Update for Microsoft Office Publisher 2003 (KB946254)
Update for Outlook Junk Email Filter 2003 (KB944941)
Security Update for Microsoft Works Suite 2005 (KB943973)
Security Update for Microsoft Office Word 2003 (KB943983)
Problem: A problem on your computer is preventing updates from being downloaded or installed.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite