I'm having trouble figuring out what settings to tweak on my ZoneAlarm Security Suite.
My kid and my dad like to play Yahoo's "new"
chess [ http://games.yahoo.com/ch
], long-distance. However, with ZA Security Suite, the list of servers from which to choose is being blocked. It's exactly the same story on three different machines. The java chess thing runs fine, and loads the avatar pic
based on the user id, but then, in the box that's supposed to show the servers,
it provides the following
list of three bogus servers, based on song names: "Superunknown," "Where the Streets Have No Name," and "Who Are You?" None of these actually have players -- they're just faux server names, as far as we can tell.
I can find a couple of mentions of these weird
room names by Googling, but have been able to find no helpful answers.
I can get the normal list of (also-silly) real
server names ("Giraffe Field," Kangaroo Court," "Lobster Lagoon," etc... ;-) ) by turning ZoneAlarm entirely off, narrowing it down to actually being a ZoneAlarm issue, not the router or something, as I understand it.
But when I turn
ZA back on, I'm simply having no luck tracking down what's being blocked.
What I've tried:
1) Turning ZA off (which "fixes" it -- see prior paragraph)
2) I've done the whole Privacy troubleshooting thing (seeing what sites pop up in the site list
runs, and allowing those sites to do stuff).
3) I saw one thing,
in searching for answers via Google,
about Yahoo needing port 11999 open re TCP incoming and outgoing, but checking those didn't help either (though I wasn't really sure what I was doing with that -- I just checked the two boxes at the bottom,
under Firewall/Internet Zone Security "Custom"/"High Security Settings..." and plugged in the above number for each).
4) I also tried watching for the green dots in Programs to see what was running, and tried setting IE briefly to a green check for "server" but that didn't help, either. None of the other running programs seemed relevant.
5) Also, FWIW, if
you choose to play the "Standard Chess" (in the yellow bar under the "Play Now" button), you can scroll down and see html links to all the servers. If I click on one of those, it takes me to the server, normally, where I can see other people logged in (but
not the version of chess
we want to play). These servers do have the same silly names as the ones in the "All-New Chess" (which
isn't really new any more),
when it's working, but I don't know
whether they're really the same servers.
I'm pretty sure (but not positive -- it was last week ;-) )
that the one machine,
out of the three,
that used to work for chess, had plain, free
ZA on it at the time, in case that
might help narrow anything down
-- I'd recently put the trial Security Suite on it, since who knows what mischief
the kids might "drag in" via online games, and chess stopped working on that machine, too, just like on the other two.
So... in summary, since turning ZA off completely "fixes" the problem, something in ZA
is blocking some kind of access -- I just can't figure out what ZA is doing, so I can adjust the proper settings!
help/pointers would be much appreciated! :-)
Windows XP Pro
ZoneAlarm Internet Security Suite
Message Edited by clrj on 04-06-2008 10:58 PM