I cannot access
Britannica website using broadband from an email link, but can get there using dial-up. When I raised it with my ISP their solution was to shut down my firewall "because I only go to websites where I wouldn't get viruses", which I am not prepared to do. I did close it down very briefly as an experiment, & still could not get through to the site
via broadband. For my trouble I got a small text file left on the desktop. So I feel this eliminates ZASS as the problem, & leaves me with a lack of faith in the abilities of my ISP. However I am prepared to listen to those with more experience than me.
I use Win XP with SP2 & regular updates since,
ZASS 7.0.470, & IE7 also regularly updated.
I get a daily email for this day in history, which has links to to the Britannica site for subjects raised in the email. They do use tracking cookies, to see that you make regular use of the site. I have enabled these for the sites that appear when the page is loading in dial-up under the ZASS list of sites in the privacy section, and also listed the sites as "Always allow" under Privacy in IE7.
When I click a link using the broadband connection, IE7 comes up with a "Waiting for website" message on the bottom line for exactly 15 seconds every time, then displays "Internet Explorer cannot display webpage."
Can anyone see what the problem actually is from this sketchy desciption, because it has me beat.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite