I recently installed Mozy, an online backup service that came highly recommended. After a partial upload to their servers, I could not continue. Mozy tech support indicates the following: "We have noticed lately the some users of Mozy and Zone Alarm (as well as Kaspersky) antivirus will find Mozy disabled since those security software applications will view Mozy behavior as suspicious. To work as it does, Mozy must watch drive activity for changes, encrypt files, and send large amounts of data across the internet. Unfortunately, Mozy can do nothing about this as long as those programs are running. (We certainly don't want to create a situation where our software tries to trick or hide from security software.) Therefore, until there is an update for Zone Alarm, you will need to contact them for further help. The files that need to be allowed operation are:
Mozy.sys (or MozyPro.sys)
Mozybackup.exe (or MozyProBackup.exe)
MozyConfig.exe (or MozyProConfig.exe)
Is there a fix for this in Zone Alarm or do I have to abandon Mozy.
Thanks in advance,
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite