I can not start windows normally and have to open it in safe mode. There is perhaps a remote possibility that it is a virus that is causing this which I may have allowed access.
I have tried to start zone alarm but it will not open in safe mode with networking or safe mode alone. Is there a way to start the program and do a scan in safe mode so I can eliminate a possible cause before I call microsoft to fix the problem?
I have tried going to the folder and trying some of the exe files but nothing opens the program.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite