I lose my INTERNET connection after my computer is idle for about 15 minutes.
Happens on all ZA security suite from 7.0 through today.
My ISP is Verizon.
I have to close ZA and restart it. That solves the problem until the next idle period.
I have put the IP address address in the trusted zone but the ISP uses dynamic ones so they change.
As I have said I have been having this issue for some time and have defaulted to restarting ZA.
It is time for renewal and I will need to look at other suites as my family is tired of having to re-boot the system. (They re-boot vs. restart ZA).
Do not know what can solve this. I have reinstalled after a complete clean, I have put DNS and IP address in trusted zone, etc.
The only thing that seems to work is remove ZA from my system.
That is unfortunate since I think it have the best protection out there.
This is (as I said) an issue since I installed v7.0. I am using and have been using XP with SP2 since before ZA 7.0
Any thoughts will be very much appreciated.
ZA tech support has given me the reinstall solution and it do not solve the issue.
Thanks and BE WELL,
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite