My daughter's computer stopped accessing ANYTHING via a browser, although ping worked fine, etc. After checking all the other options I looked at the ZA log and saw it was blocking everything on port 80 and 443 (and many others besides). This means all web browser traffic (e.g., www.google.com or www.zonealarm.com). Also, any program update activity (such as ZA itself) failed. All I could discern was she had the RECOMMENDED "HIGH" security for the Internet Zone. Unfortunately, this doesn't seem to actually work!
Even though the text says this is the recommended setting for the 'Net, only MEDIUM is allowing any 'Net activity.
I did a complete (clean) install of ZA Free (thinking something in the stack may have got messed up) but the same thing happens. I checked my computer and sure enough my setting was MEDIUM (which is very strange as I recall having set this to HIGH but that might have been on previous versions of ZA).
So what's the scoop on this? Why would the recommended setting not allow basic web-based internet access?
ZA version is 7.0.470.000. XP Pro is SP2 with latest patches . (Not comfortable with XP3 yet).
Operating System:Windows XP Pro
Product Name:ZoneAlarm (Free)