OK, this is weird.... After I loaded the ZA Free hotfix, it restored my Internet (thank you!!!), but all my Firefox customizations were gone--I got a dialogue asking me if I wanted to import bookmarks from IExplorer. I quit and restarted Firefox, and it was still all gone. (I know, I know--it's all there, and I know where it all is, but it's a hassle going through the whole rigamarole.) But then the third time I restarted Firefox (I was going to look up the procedure for putting them back into the right profile), everything was back!
So, I'm happy! Thought I'd share this in case this happens to anyone and they panic....
Thanks, ZoneAlarm, for the quick response.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)