My daughter still cannot access the Internet. She has done everything I have read on these forums. The only thing she hasn't done is uninstall Zone Alarm.
My computer has not yet had the problem, but I keep getting the notice from Windows that it will restart my computer in 5 minutes (with the problematic update) unless I sit here and keep it from taking over. I am not keen on shutting down my computer, for fear that I will no longer have access.
Please someone help--she has tried everything, apart from uninstalling ZA. What can she do?