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Thread: How are you getting on the internet?

  1. #1
    puteruser Guest

    Default How are you getting on the internet?

    I first
    turned off
    all the ZoneAlarm settings and then I disabled it all together and I STILL can't get on the internet!
    Not even with a direct cable (sorry I don't know the correct lingo).
    I uninstalled the latest Windows update as suggested. Still no access.
    I have an XP.
    What am I doing wrong?
    Should I uninstall ZoneAlarm.
    If so, how do I do it?
    Some people have said that there are still shadow programs and file left after the uninstall and these continue to cause trouble.
    Please help.

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005

    Default Re: How are you getting on the internet?

    Do a quick cleanup as suggested here, to make sure there are no leftovers...

    Then if no satisfaction, try a tcp reset....

    open the command (start| run |type in cmd and ok) and type in "netsh int ip reset c:\resetlog.txt" and then hit the Enter key of the keyboard (please do not use the quotation marks!) Reboot in a few minutes (wait a few minutes)

    Still no joy?
    The do this in the command "netsh winsock show catalog" ,show the results in the next post.

    Best regards.

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