I printed the instructions at work to bring home.
Option 1 - Moving the Internet Zone slider to Medium did not work - still could not access.
I ended up
I could then download the ZA Pro update and installed.
Restarted, re-installed KB, restarted again...still no access.
Ended up removing KB to send this out for advice.
One other item - I moved the i/n slide back to "High".
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro