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Thread: Firefox Crushed after the new updates of Zonealarm Pro

  1. #1
    pigfarm Guest

    Default Firefox Crushed after the new updates of Zonealarm Pro

    My firefox won't work after I turned on zonealarm with the new updates.
    The older verision, 7.0.462 works fine. But after I updated to 483,
    my firefox just could not work. I had to uninstall zonealarm and
    went back to install the older version.

    Anyone has the same problem? Can it be fixed? Thank you!

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Firefox Crushed after the new updates of Zonealarm Pro


    <BLOCKQUOTE><HR>pigfarm wrote:
    My firefox won't work after I turned on zonealarm with the new updates.
    The older verision, 7.0.462 works fine. But after I updated to 483,
    my firefox just could not work. I had to uninstall zonealarm and
    went back to install the older version.

    Anyone has the same problem? Can it be fixed? Thank you!

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Pro

    <HR></BLOCKQUOTE>The New ZAPro and Security Suite 7.0.483.000 works Great with FireFox..You just have to Check Program Control/Program Tab and make sure FireFox still has Trusted and Internet Access .it is possible that your Database got corrupted durring the Upgrade..ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.


    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    NOTE: Make sure all of the following Programs have Trusted and Internet access (2 Green Check Marks):a.) All Microsoft and Windows Programs have Green Check marks for Trusted and Internet Access..b.) Generic Host Process for win32 Services (svchost.exe) also allow Trusted Server Rights (no Internet Server Rights)c.) IE Crash Detectiond.) Internet Explorer or FireFoxe.) Malicious Software Removal Toolf.) True Vector Service (If it is listed)g.) Zone Alarm Clienth.) Zone Alarm Updating Clienti.) Your Email Client needs Trusted, Internet accessand Send Mail all need Green check Marks..
    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite 32-Bit version:7.0.483.000

    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:956063082
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200807.4275
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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