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Thread: After installing August 2008 MS updates, Internet Explorer cannot access the Internet.

  1. #1
    schuckm Guest

    Default After installing August 2008 MS updates, Internet Explorer cannot access the Internet.

    After installing the August 2008 MS Windows XP updates, Internet Explorer version 7.x can no longer access the Internet. Everything else, including FireFox v3.x and email using Outlook 2003 is working fine. The ZoneAlarm program log indicates that everything that iexplore.exe attempts is blocked. Trust Level in program control for Internet Explorer is three (III) and all items are checked green. The only thing I have noticed that may be a problem is the entry detail at the bottom of the program control screen shows the Internet Explorer version as 7.00.6000.16574 but if I "right click" and view the properties for iexplore.exe, the version is shown as 7.00.6000.16674. I have removed Internet Explorer from the program list and rebooted, but when it is added, it comes back as version 7.00.6000.16574. I have also removed KB953838 to no avail.

    Any assistance will be appreciated.

    OS XP SP2

    ZoneAlarm version 7.0.483.00

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: After installing August 2008 MS updates, Internet Explorer cannot access the Internet.

    Check this Setting..in Program Control, Program tab..High-lite the InternetExplorer Nale and Right click on it. this should Popup a window, Click OPTIONS..make sure the top three options are checked and the Bottom Authenicate by Path is checked.. click apply?--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite 32-Bit version:7.0.483.000
    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:957638772
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200808.4445 <== New Update
    AntiSpam version:5.0.6.8903
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    schuckm Guest

    Default Re: After installing August 2008 MS updates, Internet Explorer cannot access the Internet.

    Hello GeorgeV,

    Thank you very much. That fixed the problem.

    Steve

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: After installing August 2008 MS updates, Internet Explorer cannot access the Internet.

    Your Welcome..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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