Like others, I lost Internet connectivity after installing the ZA upgrade. I've uninstalled the Microsoft upgrade that started this whole mess and then re-downloaded the ZA upgrade. When I try to install the upgrade, I get an error message telling me I don't have Administrator priviliges.
I created a new account and assigned it Admin rights but no luck. I'm not a computer whiz but I read some of the postings
and have followed the steps for rebooting in safe mode (as well as safe mode with networking) and have selected the Administrator role (as well as the Owner role) and have tried to run ZA but I continue to get the same message telling me I need to log on as an Administrator.
At this point I don't think ZA is even running as it
no longer appears in my system tray. I had also expereinced some error messages telling me there was a problem connecting with TruVector service but that seems to have stopped after I uninstalled the Microsoft upgrade.
Can anyone help? I'm running Windows XP Home Edition, Version 2002, SP 2.
Any help is appreciated.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite