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Thread: Citrix

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  1. #1
    richardha Guest

    Default Citrix

    Since installing the new version of ZA Secutiy Suite I have not been able to access my corportate network via Citrix.I've downloaded the latest Citrix client and no change.
    When I turn shutdown ZA Sec Suite Citrix works ok.
    Right now, I am not happy with Checkpoint and ZA. I've been a user for years and have loved the product, but it seems to really be bogging down my laptop and w/o corporate access it's worthless to me as a firewall, A/S, A/V, etc.
    Please help. My corporate people have resigned themselves of the problem and tell me its my problem.
    I am presently runing the Beta version with no improvement.
    Also my laptop takes forever to shut down if at all. Mostly I have to power it off while it hangs shutting down.
    This new version is a huge dissappointment to me.





    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Citrix

    to the Zone Alarm User Forum..ZoneAlarm is still investigating and collecting data on the Slow shutdown, slow coming out of Standby and slow logging off user issue. The automatic update for 8.0 was turned off on Monday.We recommend that users uninstall 8.0 and reinstall 7.When a improved version is ready the automatic update notification will let you know in the client.VERY IMPORTANT: Tech Support does not Handle Issues with the BETA Versions.. Reporting general Feedback: For general feedback (technical issues, bugs andother feedback) please use the feedback form athttp://www.zonealarm.com/betafeedbackto get in touch with our Beta Team.
    If you have a problem with Ver 8.0.020.000 (Non-Beta) Please Report the details of your Problem Directly to ZA Tech Support for FREE at www.zonealarm.com/tsform (preferably withIE Browser)The more Users that ReportNetworkingAV/AS Update or Slow Shut Down problem directly to Tech Support, with their Details and what they did to try and resolve the issue, the Sooner Tech support will find a FIX for the problem..Tech Support may ask for your ZA Log Files, and tell you how to do that-------------------------I Suggest going back to ZASS Version 7.0.483.000Until the Developers come up with a Fix..Go to the following Forum Link and follow the Instructions..http://forum.zonelabs.org/zonelabs/b....id=14945#M184--------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.052.000 (32-Bit)
    TrueVector version:8.0.052.000
    Driver version:8.0.052.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:959933788
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200809.4655
    AntiSpam version:5.0.61.9957

    Message Edited by GeorgeV on 09-24-2008 02:00 PM
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    richardha Guest

    Default Re: Citrix

    Is there another ver?
    For some reason that download said I did not have ADMIN rights to install it, yet 8.0 and 8.X beta do not.


  4. #4
    vika Guest

    Default Re: Citrix


    <blockquote><hr>richardha wrote:
    Is there another ver?
    For some reason that download said I did not have ADMIN rights to install it, yet 8.0 and 8.X beta do not.


    <hr></blockquote>

    What version of the Citrix client do you use?

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Citrix

    Hi!
    be sure to report directly to the developer team. They don't read this forum.

    Here: http://www.zonealarm.com/betafeedback

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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