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Thread: Google Groups and Amazon crash ZAP

  1. #1
    yarok Guest

    Default Google Groups and Amazon crash ZAP

    Hi,

    My privacy settings are turned off (mobile code and ad blocking off, cookies - disable Web bugs).

    But...

    When I try to access Google Groups, ZA Pro 8.0.059.000 crashes. Same with Amazon.

    Had the same problem with all the ZAP 8 versions - but not with ZAP 7 and ZAP 6,

    Anyone experiencing this as well?

    Y.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Pro


    Message Edited by Forum-Moderator on 10-17-2008 12:40 PM

  2. #2
    forum_moderator Guest

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    Hello,We tested those sites and they work 100% fine.Never had problem with any verison of 8 before 059 either.This is a one off issue with your system.Not a widespread/bug in the software.Forum Moderator

  3. #3
    critic Guest

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    I seem to have the same problem both with amazon.com and amazon.de Sites. Especially when following Product links to Amazon.

    I get the message: "TrueVector has encountered a problem and needs to close. We are sorry for any inconvenience"

    I use Windows XP Pro and Zone Alarm 8.0.059

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,651

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    Hi!
    just turn OFF the main ZA privacy control (cookies, adblocking and mobile)

    Does it work now?

    USe FF to filter ads... and active content do not need ZA for that.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    critic Guest

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    Thank you Fax,

    it was the adblocking! I had already turned off the cookie control but that didn't help.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,651

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    HI!yes... just turn OFF ZA privacy control.You can use IEPRO for IE7 or Adblocking for Firefox.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    woodwise Guest

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    It may not be widespread, but it is a real problem. I had the same problem on my system, and figured that it was unique to my system. Then my wife upgraded her system to ZAP 8.0.059, too, and immediately began having problems. I Googled the problem and found many references to it. I rolled back both systems to 7.0.483 and the problems disappeared.

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