I just finished a new computer build and am having problems with Zone Alarm blocking network file copies.
First some background on the computer:
Brand new home-built computer... (gigabyte EP45-UD3R motherboard, E8400 core 2 duo, ATI HD4670, WD 1TB HD)Clean install of XP Pro SP2 from authentic MS CD.Then I installed the mother board drivers (chipset, audio, LAN) and video card driversThen I installed windows SP3 (but no other updates, I had auto updates turned off temporarily)
At this point I was able to copy a file across the network from my second computer (also XP SP3, with zonealarm)
Then I installed zone alarm, the newest free version, 7.0.483 and added my subnet to the trusted zone.
At this point I tried again to copy the same file from the same network location as before.
I was monitoring network activity using the task manager (I have this level of detail because this was the second time I had reformatted this computer, the first time I discovered this problem after installing lots of stuff so I wanted to narrow it down).
When I dragged the file onto
my desktop from the shared network location it would start to copy, and I'd see a very short
spike in network activity up to about 70%, and then the transfer would freeze.
The file was 75 MB, and it'd get to around the 15% complete mark.
It never would finish, but would give some error about the file not being found after a long time-out.
This is 100% repeatable after multiple reboots and configuration changes etc.
If I right-click on zonealarm and disable it, the problem remains.
But if I uninstall zonealarm the problem goes away and I'm once again able to transfer the file as expected.
I've installed and uninstalled zonealarm several times and this is also 100% repeatable.
I have verified that the windows firewall is disabled for all of this.
Just in case, I then went and installed all of the remaining windows patches/updates.
And I installed Norton Antivirus.
That is all that I've got installed on the computer at this point, it's essentially a clean build.
And still, with zonealarm installed I get this copy problem, with it disabled, still the same problem, with it uninstalled, no problem.
I've compared this installation with my second computer that is also XP SP3 with zonealarm because it works fine
(different motherboard etc, but same software setup).
I've made certain that the zonealarm settings match exactly, no change.
I don't have any other ideas on where to look or what settings to adjust.
Just FYI, I'm running through a LinkSys WRT54G wireless router running DD-WRT firmware, both computers are hard-wired to the router.
Does anyone have any ideas or suggestions???
This is driving me nutz, I can't figure out where to go from here.....
Operating System:Windows XP Pro
Product Name:ZoneAlarm (Free)