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Thread: NOT FIXED Google Groups and Amazon crash ZAP

  1. #1
    yarok Guest

    Default NOT FIXED Google Groups and Amazon crash ZAP

    Hi,

    ZAP 8.0.059.000 does not solve this problem:

    My privacy settings are turned off (mobile code and ad blocking off, cookies - disable Web bugs).

    But...

    When I try to access Google Groups, ZA Pro 8.0.059.000 crashes. Same with Amazon.

    I did not have this problem with any previous version of ZAP.

    Anyone experiencing this as well?

    Y.

    Message Edited by yarok on 10-17-2008 07:29 AM

  2. #2
    critic Guest

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    I seem to have the same problem both with amazon.com and amazon.de Sites. Especially when following Product links to Amazon. My whole computer freezes for 1-3 minutes and then I get the message:

    "TrueVector has encountered a problem and needs to close. We are sorry for any inconvenience"

    I use Windows XP Pro and Zone Alarm Pro 8.0.059. Firefox 3 is my main Browser.

    Note that after the crash message the PC works as normal as long as I close the open Amazon tab. Note also that without Zonealarm running everything runs fine. This error does not occur with Zonealarm Pro 7.x

    I also noted that this problem occurs less often when accessing Amazon directly.

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    ZA Tech support always answer, if you do not get an answer it means that ISP or your E-mail system has junked the response,Check your Junkmail folder.Use Internet Explorer to submit thefull details of your problem and a free e-mail like hotmail or gmail as contact address if you do not get an Auto-generated confirmation email ..You should receive an automatic confirmation response by ZA after 5-20 minutes with your ticket number.If you have not received it then your ISP has junked it or Bounced it back to Zonealarm...ZA technical support can be reached here: www.zonealarm.com/tsform
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    critic Guest

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP

    Thanks GeorgeV

    I have a ticket number but am still waiting for a reply. Although I admit they said it could take 3 days.

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: NOT FIXED Google Groups and Amazon crash ZAP


    <BLOCKQUOTE><HR>Critic wrote:
    Thanks GeorgeV

    I have a ticket number but am still waiting for a reply. Although I admit they said it could take 3 days.
    <HR></BLOCKQUOTE>
    Thank you for your Feedback..Please let us know what you find out from Tech support..Good luck..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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