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Thread: Re: Windows can not access specified device, file, or path

  1. #1
    cwalt Guest

    Default Re: Windows can not access specified device, file, or path

    I am running Windows Vista SP1 and am having the exact same problem.

    The symptoms are identical and the only workaround is a hard reboot.

  2. #2
    prof_fate Guest

    Default Re: Windows can not access specified device, file, or path


    <blockquote><hr>cwalt wrote:
    I am running Windows Vista SP1 and am having the exact same problem.

    The symptoms are identical and the only workaround is a hard reboot.
    <hr></blockquote>Please Right Click on the ZA Tray icon on the Lower Right and Click the &quot;About&quot; Option this will pop up a windows with all the Info about your Version Of ZA including the complete Version Number.. Click the &quot;Copy to Clipboard&quot; and Paste that information Here in the Forum by pressing the &quot;CTRL-V&quot; key..
    ---------------------------------------------
    What do you have listed in the Zones tab right now?
    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,
    without the ability to sit in front of your Computer monitor and see what's going on..










  3. #3
    mchinsomboon Guest

    Default Re: Windows can not access specified device, file, or path

    I have the same problem. It doesn't happen right away, but usually after my computer sits idle for a while, often just overnight or when I'm away for a couple of days. The only fix is to do a hard reboot. I noticed that this started happening after the last major upgrade of the Zone Internet Suite software, as it wasn't doing it before.

    This is from my About:

    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:964388718
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200811.4905
    AntiSpam version:5.0.61.9957

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: Windows can not access specified device, file, or path

    If you have a question or a problem Please start your own thread. And start only 1 thread for each problem.</COLOR> as a matter of Curtsey and to provide the Best solution to each Users problem, the Guideline Rules,ask each User to Please starttheir own thread. And start only 1 thread for each problem.</COLOR> This insures that each User receives a solution specific to their on Problem,When other user like yourself interject your own problem into the discussion of somebody else's problem, any advice or solution to your problem would confuse and may conflict with the solution to the Originating Users problem..--------------------------------It sounds like your ZA Database may be corrupted.

    ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.


    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together then

    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot


    --------------------------------------------------------
    My XP SP3 :
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:964362259
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200811.4905
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    mchinsomboon Guest

    Default Re: Windows can not access specified device, file, or path

    I did as you sugggested, and it rebooted, etc. Then later in the day, I got the same file permission errors again. I had to hard reboot again. Other suggestions? Thx.

  6. #6
    schroom Guest

    Default Re: Windows can not access specified device, file, or path

    Each device &amp; website has an ip address and each device has a name.
    You need to learn the ip address or the device name.
    1.

    Left click on start.2.

    Left click on run.3.

    At open: , type in cmd &amp; press enter.4.

    Type in ping followed by the device name then press enter.
    (Example: ping charlieone)5.

    An ip address will be given to you.6.

    To close the black screen, type....

    exit &amp; press enter.7.

    Double left click the ZA icon on the bottom right of your desk top screen.
    ( in the clock area)8.

    Left click on Firewall on the left side of your screen.9.

    Left click on the zone tab that is at top.10. Left click on
    add that is located at the bottom right of your screen.11.
    Left click on ip address.12. Type in the ip address that was given you.13. In the description, type in the device name &amp; left click OK.14. At the top right corner, left click the red &amp; white X.15. Left click OK.16. Restart your computer.
    This same procedure works for websites that seem to be locked out or you can not reach because internet explorer times out.
    Schoolrm.

  7. #7
    mchinsomboon Guest

    Default Re: Windows can not access specified device, file, or path

    Please note that I'm not locked out of websites (that's the easy fix), but rather locked out of saving files on my computer ... and programs not being able to save files, e.g. temp files, so they stop running and the &quot;fix&quot; is to reboot. Again, note that this only started once I installed the new ZA, months ago. Other ideas?

  8. #8
    dannypo Guest

    Default Re: Windows can not access specified device, file, or path

    Just a small comment - I have exactly the same problem. I don't know how to fix it permanently but you don't have to reboot your computer, just stop ZA and all works ok. You can then restart ZA and all will again work until ZA corrupts the system again.I have Vista Ultimate SP1 and ZA with all the latest updates

  9. #9
    mchinsomboon Guest

    Default Re: Windows can not access specified device, file, or path

    dannypo, I have the exact same system specs .. and you're right! That remedies it .. doesn't solve it as you've noted. Also, it does prove that it is ZA that's the problem.

    Unfortunately, it seems to happen when I'm away on a trip and I use logmein to remotely access my computer and due to the issues, I can't login to my computer remotely when this file problem occurs. Frustrating! Is the only solution to just dump ZA completely?

    Can anyone from ZA help us here?

    thx.

    - Mac

  10. #10
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Windows can not access specified device, file, or path

    Hi!

    to contact ZA you need to write to ZA technical support at: www.zonealarm.com/tsform
    Unfortunately we are all users here... ZA does not monitor this board.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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