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Thread: Can not do downloads and pictures and Web based pdf files with new version of Zone Alarm.

  1. #1
    pettin Guest

    Default Can not do downloads and pictures and Web based pdf files with new version of Zone Alarm.

    I have been using Zone Alarm for
    6 years and all updates worked fine. Since I downloaded the last Zone Alarm and then Extreme Security version 8.0.298.000, I have not been able to get downloads and PDF files to work in the web page. I open a web page that contains
    pictures and it will not get loaded into Internet Explorer window..
    The only way I could get anything to
    work is disable the firewall on ZoneAlarm.I have Internet Security and Trusted Security set to Medium and all my Program control access set to allow and it still won't work.
    I'm about to unintall this release of ZhoneAlarm and try to go back to an older version.
    I been working on this issue on and off for
    week now - HELP!
    Thanks,Peter

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Can not do downloads and pictures and Web based pdf files with new version of Zone Alarm.

    Hi!To repair this problem, please follow the steps below. Please note that this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    pettin Guest

    Default Re: Can not do downloads and pictures and Web based pdf files with new version of Zone Alarm.

    Thanks - that fixed all my issues.
    Regards,Peter

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Can not do downloads and pictures and Web based pdf files with new version of Zone Alarm.

    You're welcome!Thank you for takingthe time to post back.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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