I connect to the internet via an ADSL modem attached to a USB port on the computer. If a program requires internet access and I am not connected, the ADSL network connection is activated, and the connection icon appears in the notification area with a message indicating a successful connection. The ZoneAlarm icon then shows some activity for a few seconds. After about 15 seconds the program that requires access reports a failure (page cannot be displayed in the case of a browser or unable to connect to server in the case of Outlook Express). Any subsequent attempts to connect eg by refreshing the web page is immediately successful and from then on things are fine.
If I establish the connection manually first, wait for about 20 seconds before using the browser or e-mail program there isn't a problem.
This has been happening for some time possibly starting when I installed version 8 of ZoneAlarm.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Antivirus