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Thread: After an apparently clean install of ZA XP sows to a super crawl!

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  1. #1
    jstew Guest

    Default After an apparently clean install of ZA XP sows to a super crawl!

    Yesterday, 2007_08_25 I paid for and downloaded the latest ZA suite. I then uninstalled Norton and Pest Patrol and installed ZA. The result was that on rebooting any attempt to use XP was slow beyond belief. To investigate with taskmgr.exe took many seconds. First, just to get to the START menu bring up then after invoking tskmgr another long, long time till the Task Manager screen came up. It revealed that the system idle process was usually getting 99 percent of the cpu. With two big scan programs would once in a great while get 2 percent. In order to be here typing this I had to go in through Safe boot and uninstall ZA. I then came here and found Sly Fox's detailed directions and followed them. Very nicely given instructions Sly Fox, thank you.

    However, when AZ reinstalled and rebooted the same wading in half set concrete happened. So I uninstalled again, signed up to be able to post on this Forum. Any insight that will solve my problem. Neither my son, nor a neighbor who have ZA have had this problem as I assume most have you have not.

    JStew

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: After an apparently clean install of ZA XP sows to a super crawl!

    Contact by email (free) Technical Support:

    https://www.zonelabs.com/store/conte...ch_support.jsp

    Any chance you used the symantec clean-up tool to remove the remaining files and registry keys? Did you check to make sure all of PestPatrol's files and registry keys are cleaned-up?

    http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

    Cheers, Oldsod
    Best regards.
    oldsod

  3. #3
    jstew Guest

    Default Re: After an apparently clean install of ZA XP slows to a super crawl!

    Thanks OldSod, I've done it. Now to be patient.

    Jstew.

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: After an apparently clean install of ZA XP slows to a super crawl!

    Well, did that work? Oldsod
    Best regards.
    oldsod

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