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Thread: Uprade from ZASS 7.0.337 to 7.0.362 causes PGP and Outlook to malfunction

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  1. #1
    saavik Guest

    Default Uprade from ZASS 7.0.337 to 7.0.362 causes PGP and Outlook to malfunction

    I have been running ZASS 7.0.337 for a while, and it has been working well so far.
    I recently saw the upgrade (update) to 7.0.362 and decided to move on up.Installation seems to go uneventfully (that's good). But after rebooting, when I tried to send and receive email from MS Outlook, I saw error messages regarding "universal server" not found on many of my email accounts, even those that were not supposed to be protected by PGP!At this point I have reverted back to 7.0.337 because I need working email.
    Any ideas would be most appreciated.


    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    naivemelody Guest

    Default Re: Uprade from ZASS 7.0.337 to 7.0.362 causes PGP and Outlook to malfunction

    Saavik, stay with 7.0.337 there is new beta upgrade presently running - http://download.zonealarm.com/bin/free/beta/index.html
    - which will probably be the next upgrade version.<hr>If you are using the latest 7.0362 version - ZA Suite or ZA Anti-virus - only, see -<hr>Take a look at this post - http://forums.zonealarm.com/zonelabs...essage.id=8768
    - thanks to eric_dem for his testing procedure and sharing his results<hr>as well as Moovyoaz - http://forums.zonealarm.com/zonelabs...ssage.id=22002
    . Well, it seems we have three+ users/posts confirming/verifying the problem and the &quot;temporary&quot;
    solution to this &quot;bug&quot;, hopefully - ZA will get this fixed soon.<hr>and see - http://forums.zonealarm.com/zonelabs...ssage.id=48754 by elDuck -&quot;I found a useful configuration tip which suggested turning off the e-mail scanning for antivirus but keeping the main on-demand av scanning on. In that way a virus-infected file may end up in your in-box, but when you try to open the file it will still be found - you are secure therefore.
    Given that Kaspersky Antivirus is now in ZA rather than CA antivirus I followed this through.
    Under Anti-virus/Anti-spyware, advanced options, I selected Virus Management and then E-mail Scanning. In there there is &quot;Enable E-mail Scanning (recommended)&quot; and it is checked - I un-checked it.
    Under E-mail Protection I ensured that &quot;Inbound MailSafe Protection&quot; was turned &quot;on&quot;.<hr>IMPORTANT CLARIFICATION: IT IS NOT NECESSARY TO DISABLE ALL Virus Scanning; it is only necessary to disable the &quot;Virus Scans of Emails&quot;. That can be done by UNCHECKING the box Enable Email Scanning -

    That Enable Email Scanning box can be found by opening Advanced Options in the Anti-Virus/Anti-spyware
    section and clicking
    on Email Scanning in the Virus Management section.<hr>http://forums.zonealarm.com/zonelabs...essage.id=8736<hr>http://forums.zonealarm.com/i/smilie...iley-happy.gifNaiveMelody NYC - 9-3-07 -
    The Wind Cries Mary - Jimi Hendrix

  3. #3
    saavik Guest

    Default Re: Uprade from ZASS 7.0.337 to 7.0.362 causes PGP and Outlook to malfunction

    Your quick reply is appreciated.
    Given the possibilities, I think I will stay with 7.0.337 until a solution is found for 7.0.362 (probably a later release), unless there are super features I must have in 7.0.362?


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